Frequently Asked Questions (FAQ)
What is the best way to book my stay?
Booking directly on our website ensures the best prices and exclusive perks, such as early check-in, late check-out, or special discounts. You can also find us on Booking.com, Airbnb, and other popular platforms, but direct bookings provide the best value and flexibility.
What payment methods do you accept?
We accept credit/debit cards, cash, and bank transfers for direct bookings. Contact us directly if you need assistance with payment arrangements.
Is there a minimum stay requirement?
Yes, we require a minimum stay of 2 nights to allow adequate preparation time for our team.
What are the cancellation policies?
During peak season, we maintain a strict cancellation policy due to high demand and limited availability. We require cancellations to be made at least 14 days in advance for a partial refund. In the off-season, we offer more flexibility. Please check your booking terms or contact us for details.
Are there any discounts for extended stays?
Yes, we offer discounts for weekly and long-term stays. Exclusive deals are also available on our website.
Is breakfast or any meals included in the stay?
Not at the moment, but we are working on adding a wine and food service soon. Updates will be posted on our website.
Location & Accessibility
Is Andros suitable for travelers without a car?
If you plan to stay mainly in one area, such as Batsi, you can enjoy the beach and restaurants without a car. However, to fully experience Andros, we strongly recommend renting a car or scooter.
What are the transportation options on the island?
The best way to explore Andros is by car or scooter, with several rental companies available. There are also limited bus services between major towns, and cycling is becoming more popular.
Do you provide transfers from the port?
While we do not offer an official transfer service, we are happy to assist when available. Additionally, we recommend trusted local taxi services and car rental options to ensure a smooth arrival. Taxi fares from Gavrio Port to Kotseli typically range from €15-€20, depending on the season. While we do not offer an official transfer service, we are happy to assist when available. We also recommend trusted local taxi services and car rental options to ensure a smooth arrival.
How do I get to Andros from Athens?
Take a ferry from Rafina Port to Gavrio, the main port of Andros. Ferries can be booked online via platforms like Ferryhopper.
Is the property wheelchair accessible?
Unfortunately, due to multiple levels and stone terraces, our location is not wheelchair accessible. Improving accessibility is one of our future goals.
Accommodations & Amenities
What’s included in the accommodations?
We provide fresh linens, towels, toiletries, a hairdryer, iron, and—depending on the unit—a washing machine and dishwasher.
Is Wi-Fi available in all rooms?
Yes, we offer Wi-Fi across the entire property.
Do you have air conditioning or heating?
- The Deluxe Apartment has an air-conditioning unit in the main area, ceiling fans, and heating options.
- The Kotseli Suite has wall-mounted fans and a portable AC (available upon request). For the 2025 season, we plan to install AC in all units.
Can I request additional cleaning during my stay?
Yes, additional cleaning can be arranged for a small fee. A complimentary cleaning service is included for stays longer than 5 days.
Is there a washing machine available?
- The Deluxe Apartment has a washing machine.
- The Kotseli Suite does not, but we can recommend a laundry service in Gavrio.
Do the accommodations have a fully equipped kitchen?
- The Deluxe Apartment has a fully equipped kitchen, including an oven.
- The Kotseli Suite has a kitchenette with a microwave, stove, and essential cooking tools but no oven.
Is there a private or shared pool?
The pool is shared among guests, but private use can be arranged under certain conditions. Please contact us to discuss availability.
Is there an outdoor BBQ or cooking area?
The Deluxe Apartment has an electric outdoor grill for guest use. Due to fire safety concerns, we do not provide traditional BBQ equipment. However, guests are welcome to bring their own portable grills, and we can also recommend nearby picnic spots with designated grilling areas.
The Deluxe Apartment has an electric outdoor grill for guest use. Due to fire safety concerns, we do not provide traditional BBQ equipment. However, we can recommend nearby picnic spots with grilling areas.
Are there any quiet workspaces for remote work?
Yes, we offer peaceful workspaces, and our reliable Starlink Wi-Fi ensures a smooth remote work experience.
Family & Pet-Friendly Stays
Are pets allowed?
Yes, pets are welcome, but please contact us in advance to discuss arrangements.
Do you have cribs, high chairs, or other baby-friendly amenities?
Yes, we provide a baby crib, high chair, small bathtub, and baby-friendly cutlery.
Is the property child-friendly? Are there any safety considerations?
The property is family-friendly, but there are open pool areas, multiple staircases, and uneven levels. Parents should supervise children at all times.
Activities & Experiences
What are the best activities in Andros?
Andros is known for its breathtaking hiking trails, stunning beaches, and rich cultural experiences. Must-visit spots include the Pythara waterfalls, Achla Beach, and the Andros Maritime Museum. We can also recommend hidden gems known only to locals.
Can you help arrange excursions or guided tours?
Yes, we can connect you with local tour operators, including Explore Andros, for hiking, cultural tours, and other excursions.
What are the closest beaches to Kotseli?
The nearest beach is Felos Beach, located just 8 minutes away.
Are there good hiking trails nearby?
Yes, Andros has amazing hiking trails, some leading to waterfalls and scenic viewpoints.
Do you offer any special seasonal activities (wine tasting, olive harvest, etc.)?
Yes, we can help organize seasonal events like the olive harvest, wine tastings, and other local experiences upon request.
Need more Information?
Contact Details
Contact information
Address
Epano Felos, 845 01, Andros, Greece