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Privacy Policy for Villa Kotseli

Effective Date: 01/01/2025

At Villa Kotseli, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Data We Collect

We may collect the following personal data:

• Name
• Email address
• Phone number
• Payment information
• Booking details

2. How We Collect Your Data

We collect data through the following methods:

• Booking forms
• Newsletter sign-ups
• Cookies and tracking technologies
• Third-party services like payment processors (e.g., Stripe) and analytics tools (e.g., Google Analytics)

3. Why We Collect Your Data

Your personal data is collected for the following purposes:

• To process bookings
• To send promotional emails and updates
• To improve website functionality and user experience

4. Sharing of Data

We may share your data with the following third parties:

• Google Analytics: For tracking and analyzing website usage.
• Lodgify: For managing bookings and reservations.

5. Data Storage and Retention

Your data is securely stored on servers within the European Union (EU). We retain your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic and performance (via Google Analytics)
• Improve user experience
• Provide targeted advertising and retargeting ads

7. Your Data Rights

You have the right to:

• Access your personal data
• Correct any inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent to data processing at any time

To exercise any of these rights, please contact us at hello@villa-kotseli-andros.com.

8. Contact Information

For any questions or concerns regarding this privacy policy, please contact us at:

• Name: Lyam Abel Smith
• Email: hello@villa-kotseli-andros.com
• Phone: +30 697 039 3904

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Payment Processing

Payments are processed securely via third-party services such as PayPal and Stripe. We do not store your payment information on our servers.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.